Information Collected

Complete Beauty Solutions, LLC receives, collects and stores any information you enter on www.cbeautysolutions.com or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, such as e-mail address, along with computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (i.e. name, email, communications), payment details (i.e. credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How Information is Collected

When you conduct a transaction on www.cbeautysolutions.com, as part of the process, we collect personal information you give us, such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why Information is Collected

Complete Beauty Solutions, LLC collects such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Products, Services, and Trainings;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective products, services, and/or training; 

5. To comply with any applicable laws and regulations.

How Information is Stored, Used, Shared, and Disclosed

Complete Beauty Solutions, LLC is hosted on the Mailchimp.com platform. Mailchimp.com provides us with the online platform that allows us to sell our products, services, and training to you. Your data may be stored through Mailchimp.com’s data storage, databases and the general Mailchimp.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Mailchimp.com and used by Complete Beauty Solutions, LLC adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may share your personal information in the following ways:

• With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services.

• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.

We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.

How Do We Communicate

Complete Beauty Solutions, LLC may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How Are Cookies and Other Tracking Tools Used

Cookies are used for important reasons, such as:

• To provide a great experience for our visitors and customers.

• To identify registered members (users who registered to www.cbeautysolutions.com).

• To monitor and analyze the performance, operation and effectiveness of the platform.

• To ensure our platform is secure and safe to use. 

Essential Cookies include XSRF-TOKEN for security reasons (session duration), hs for security reasons (session duration), svSession in connection with user login (2 yr duration), SSR-caching to indicate the system from which the site was rendered (1 minute duration), _wixCIDX for system monitoring/debugging (3 months), _wix_browser_sess for system monitoring/debugging (session duration), consent-policy for cookie banner parameters (12 months), smSession to identify logged in site members (session duration), TS* for security and anti-fraud reasons (session duration), bSession  for system effectiveness measurement (30 minute duration), fedops.logger.sessionId for stability/effectiveness measurement (12 months), wixLanguage on multilingual websites to save user language preference (12 months).

Your Marketing Choices

When you sign up for a promotion like a sweepstakes, or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.

We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.

You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us.

Retention of Your Data and Deletion

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).

The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

Consent Withdrawal

If you don’t want Complete Beauty Solutions, LLC to process your data anymore, please contact us by email.

International Transfers

We will ensure that any transfer of personal information to countries outside of the United States will take place pursuant to the appropriate safeguards.

Privacy Policy Updates

Complete Beauty Solutions, LLC reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Contact

If you would like to: 

Access, correct, amend or delete any personal information we have about you. 

You are invited to contact us by email.